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FAQ

Welcome to our Frequently Asked Questions! If you don't find the answer to your question, please contact us through the chat box on the bottom right of the page.

Shipping & Returns

We charge a flat shipping rate of $3.75 for all orders under $50. Free shipping for orders over $50. US orders only.

At this time we are not set up to ship internationally. Very sorry. We do however ship internationally from our Etsy shop.

We are very sorry to hear that you haven't received your package yet. Please call your local USPS carrier and give them your tracking number. Unfortunately, we do not have access to any more tracking information than you do, so we will not be able to give you additional information.

The USPS does not consider a domestic package to be lost for 20 days. If you still have not received your package at that time please contact us. We will make it right. Thank you for your buisiness and we hope your package arrives promptly.

The Funky Pretty Beads Team

Yes. Please contact us within 7 days of receiving your order if you would like to return it.

Please read our full return policy here.

Other Questions

If the bead you want to order is out of stock, you can sign up to get an email notification when it comes back in stock. 

• Search for the bead using a keyword or the sku
• When you find the bead you want to order, click on the product
• Above the product description there will be a message about restock notifications and a place to enter your email address

Please note that we are not able to restock all of our beads and some will be permanently removed from the site once they sell out.

We do not have a storefront that is open to the public, but we are happy to set up a shopping appointment for customers in our Portland, Maine office. Please contact us with a list of items you are interested in viewing so we can pull them from inventory. We'll get back to you and set up a time for you to come in and shop.

Join our newsletter! Sign up using the form below to make sure you never miss a sale.

We also post about promotions and new products on our Instagram page. Follow us here!

Testimonials

  • "OUTSTANDING seller and shop! Awesome selection, everything as stated, & customer service is above and beyond! This seller went the extra mile from start to finish! I can't say enough.....just PERFECT! I also received my order across the U.S. in 2 days!"

    - Tanya

  • "Always a pleasant experience with this shop (I'm a multiple-time customer). Lovely photography and products that match the images and description, good packaging, fast shipping. Thanks!"

    - Ragan

  • "Love this shop!! Whenever I am looking for something beautiful and unique this is where I look first. Always a great experience here and the beads are always in great condition."

    - Daniel