Welcome to our Frequently Asked Questions! If you don't find the answer to your question, please contact us through the chat box on the bottom right of the page.
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We charge a flat shipping rate of $3.75 for all orders under $50. Free shipping for orders over $50. US orders only.
We will offer a 50% discount off the true shipping price for all international orders over $150. If you would like to take advantage please leave a note along with your order. The discount will be applied when we process and weigh your order.
We can ship internationally but we do not pay taxes or custom fees here. Some destinations will include that at our Etsy shop Etsy shop.
We will offer a 50% discount off the true shipping price for all international orders over $150 that ship first class. We can discount 33% of the cost of Priority. If you would like to take advantage please leave a note along with your order. The discount will be applied when we process and weigh your order.
Please note that the shipping you see is only an estimate. The true cost is figured by weight. The rate jumps about $10 for a parcel over 8oz and then remains the same up to 2lb. Please leave a note if you would like to be notifies of the price before we ship.
We are very sorry to hear that you haven't received your package yet. Please call your local USPS carrier and give them your tracking number. Unfortunately, we do not have access to any more tracking information than you do, so we will not be able to give you additional information.
The USPS does not consider a domestic package to be lost for 20 days. If you still have not received your package at that time please contact us. We will make it right. Thank you for your buisiness and we hope your package arrives promptly.
The Funky Pretty Beads Team
Yes. Please contact us within 7 days of receiving your order if you would like to return it.
You can sign up to get an email notification when items come back is stock
First find the product.
1. Search for the SKU. Or
Go to Shop ALL and use the filters to find sold out items.
2. When you find the bead you want to order, click on the product
• Above the product description there will be a message about restock notifications and a place to enter your email address
Please note that we are not able to restock all of our beads.
We do not have a storefront that is open to the public, but we are happy to set up a shopping appointment for customers in our Portland, Maine office. Please contact us with a list of items you are interested in viewing so we can pull them from inventory. We'll get back to you and set up a time for you to come in and shop.
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We also post about promotions and new products on our Instagram page. Follow us here!
Please use the chat box in the bottom right corner to contact us. This is the best and fastest way to get a response from our team. Emails often get lost as we are a small team processing many orders. Thanks for understanding!